We offer a seven day return policy on all products, provided all returned merchandise must be 100% complete and must be unworn.  No returns of any type will be accepted after the seven day period. To expedite the processing of your return, we require that merchandise be returned within seven days of the date that the tie was purchased. Returns received after seven days and before thirty days of the date the tie was purchased will only be eligible for an exchange. You are responsible for insuring that your return reaches us within the required time limits. You are responsible for shipping charges on returned items. You must insure the shipment or accept the risk of loss or damage during shipment. If you use our return merchandise mail label to return any product originally delivered within the continental U.S., a postage fee of $3.95 will be deducted from any refund, exchange or store credit, or you authorize the charge be applied to your credit card on file. If your order arrives in a damaged condition, you must save the merchandise and the original packaging it arrived in, and notify us immediately to arrange for a carrier inspection and a pick up of the damaged merchandise. Defective merchandise may be returned directly to us only within thirty days from the invoice date, and at our discretion, you will be offered a replacement or exchange.